FAQ
All our garments are made in our atelier after an order is placed.
This made-to-order approach allows us to stay true to sustainable and ethical production practices, avoiding overproduction and waste.
We ask you to be aware and patient with this process.
ORDERS
Since every item is made by hand only after an order is placed, our production can take some time. We aim to finish an order within 1-7 days.
Once we have finished and shipped your order, you will receive a tracking code to follow your package.
CAN I SHOP IN PERSON?
Yes!
You’re very welcome to visit the studio to shop the collection and try the pieces on in person.
If you’d like to visit, please get in touch through the contact form below, or send us a message on Instagram to make an appointment.
Our studio is located in Rotterdam Noord in the building of 'de Wasserij'
RETURNS
Because we work with a slow made/ made-to-order practice and do not produce in large quantities, returns are limited.
If a return is absolutely necessary, we accept it under the following conditions:
-The item must be unworn, undamaged and clean
-The return must be requested within 14 days of delivery
YOU CAN REQUEST A RETURN THROUGH OUR CONTACT FORM BELOW
